Support

Email dogukanalig@gmail.com. A person reads it, usually within two working days.

It helps to include your device and OS version, and — if something went wrong on a specific problem — what you were trying to solve. You do not need to send the photo.

Recognition runs on your phone, so lighting and framing matter more than your connection. What usually fixes it:

• Fill the frame with just the one problem, not the whole page.
• Get even light on the paper and keep your shadow off it.
• Hold the camera square to the page rather than at an angle.
• For handwriting, darker pen and clearer spacing between symbols help a lot.

If it still comes out wrong, email us the problem as text and we will use it to improve recognition.

Free accounts get 5 solves a day, reset daily. Pro raises that to 20 and Max to 50, and both remove ads. You can also earn diamonds in the Learn tab and spend them to keep going.

Subscriptions are billed by Apple or Google, not by us, so they are managed in your store account:

• iPhone: Settings → your name → Subscriptions.
• Android: Play Store → profile → Payments and subscriptions.

Cancelling stops the next renewal; you keep the paid tier until the period you have already paid for ends. Refunds are handled by the store — reportaproblem.apple.com for Apple, or Google Play's order history for Android.

If you paid and the app still shows the free tier, open the Profile tab and sign in with the same account you bought on, then reopen the app. If it still has not caught up, email us with the date of purchase.

Email dogukanalig@gmail.com from the address you signed up with and ask for deletion. Your account, Learn progress, diamonds and usage records are removed within 30 days.

Your solve history never reaches us — it is stored on the phone — so deleting the app removes it immediately.

Send the problem and the answer the app gave. Wrong working is worth more to us than a wrong final answer, so include the steps if you still have them on screen.